Terms of use

Slack Jack for convenience sake is referred as the company and lays down the following Terms and Conditions for a trouble free service on our website.

  • This website and the content of its pages is for your general information and use only, and is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. By using this website, you acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • This website contains material that is owned by Slack Jack Hammocks. This material includes, but is not limited to, the design, layout, look, appearance and graphics found here. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meets your specific requirements.

  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

  • This website may at times also include links to other websites. These links are provided for your convenience to provide further information. Our including such links does not signify that we endorse those websites. We have no responsibility for the content of any linked website(s).

  • The company undertakes to despatch the ordered items at the shortest possible time and the same will be delivered within a maximum period of 15 days from the date of placement of order if the consignee is within India. Delay caused beyond this period alone can give raise to complaint.

  • The company's courier agency will make three consecutive attempts to deliver the items to the address mentioned by the consignee and after this period, the ordered goods will be taken back by the company and the consignee will forgo the payment automatically.

  • In the event of the customer placing an order for an item which is not readily available the company will immediately intimate the non-availability position and this will not entitle the customer for any compensation for the delayed despatch. However the company will take all care to see that, the order is delivered at the earliest. In this circumstance the time limit specified under the previous clause of this terms and conditions will not be applied.

  • The consignee is expected to inspect the despatched item immediately upon receipt and inform the company of any damage. No complaint will be entertained after 24 hours of the receipt of the consignment. However if the consignee had no opportunity to look into the material, due consideration will be given to that case based on the facts.

  • The company is responsible only for the actual damage and not for any notional or emotional loss or any sentimental change of heart.

  • Delay caused due to the conditions beyond the control of the company such as flood, drought, rain or other acts of God is not the responsibility of the company.